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What to do in an accident

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Even the most skilled among drivers encounter accidents at some point in their lives. It is important that you know what should be done if you find yourself in an accident.

Below is a list of the important items you should document to ensure that the claims process is handled as quickly and smoothly as possible. Feel free to print out this page or jot the items below and keep it in your glove compartment—we hope you will never need it.

My checklist: Information to obtain when involved in an accident

Accident Information
  Date     Time
  Location        

Environmental Conditions
  Weather conditions   Your driving speed

Other Driver’s Information (*Make sure the driver is the vehicle’s registered owner)
  Name   Address
  Phone number   Driver’s license number
  Vehicle make   Vehicle model
  Vehicle’s license plate number      

Other Driver’s Insurance Information
  Insurance company name   Insurance company address
  Insurance company phone number   Insurance policy number

Police and Emergency Personnel
  Responding officer/personnel’s name   Phone number (to obtain report)

Don’t forget to…
  Write a description of any damage to your car
  Take pictures of your car’s damage, any debris on the road, and the damage done
    to the other car(s) if you have a camera or a phone with a camera with you
  Draw a diagram of the accident
  If your current policy is with Sterling Casualty, contact our Claims department at 1.800.272.3922

Here are some additional pointers to keep in mind if you have an accident:

1. Stay calm.

2. Do not leave the scene of the accident.

3. Do not talk about the details of the accident with anybody else other than the police.

4. Do not admit any fault.

5. If no one has done so yet, call the police. They will let you know if the presence of an officer is required once they receive details about the accident.

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